Privacy Policy

Introduction

Lake Place respects your personal privacy and values the trust you place in us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it. By using our website or engaging with our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect personal information from you when you choose to:

Fill out inquiry or contact forms on our website.
Subscribe to newsletters or communications.
Interact with team members via email, phone, or text message.
Engage with digital tools, advertising, or marketing campaigns.
Register for events, tours, or services.

The personal information collected may include:

Name, email address, phone number, and mailing address.
Demographic information such as location or community of interest.
Information related to your inquiries or service preferences.
Information about your interactions with our website, advertisements, or communications.

In addition, we may automatically collect certain technical information when you visit our website, including:

IP address, browser type, device type, and operating system.
Pages viewed, time spent on site, and referring websites.
Cookie and tracking data through analytics and third-party marketing tools.

Use of Collected Information

We use your information to:

Respond to inquiries and provide requested information.
Deliver relevant services, resources, and updates.
Personalize website content and communications.
Analyze website usage and improve functionality.
Support marketing automation and campaign effectiveness.
Coordinate tours, appointments, and service-related communications.
Comply with legal or regulatory obligations.

We may use automated decision-making or profiling, such as marketing segmentation, to tailor communications and improve user experience.

Cookies, Tracking, and Third-Party Tools

Our website uses cookies, web beacons, pixels, and similar technologies to enhance user experience, measure engagement, and deliver targeted content.

We also use third-party services, including TalkFurther, Google Analytics, Microsoft Clarity, Microsoft Advertising, and similar analytics or advertising providers, which may collect information about your interactions with our website and communications.

These services help us:

Better understand visitor behavior.
Improve website performance.
Measure campaign effectiveness.
Personalize marketing and communications.

Specific third-party tools may include:

TalkFurther for marketing automation, conversion tools, communications management, and campaign performance tracking. For more information, please review TalkFurther’s Privacy Policy and Terms of Use.
Google Analytics for website usage insights and traffic analysis.
Microsoft Clarity and Microsoft Advertising for behavioral analytics, heatmaps, session replay, advertising effectiveness, fraud prevention, and website optimization.

Microsoft Clarity and Microsoft Advertising may collect usage data through first- and third-party cookies and similar tracking technologies. For more information, please review the Microsoft Privacy Statement.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

Sharing of Information

We do not sell personal information.

We may share information with trusted third-party providers who help us operate our websites, manage communications, provide analytics, support customer relationship management, facilitate text messaging services, or deliver services on our behalf.

These providers are contractually obligated to maintain appropriate confidentiality and security protections.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Your Choices and Rights

Depending on your jurisdiction, you may have rights related to your personal information, including the right to:

Access or request a copy of your personal information.
Correct inaccurate information.
Request deletion of personal information.
Opt out of marketing communications.
Manage cookie preferences through your browser settings.

You may unsubscribe from marketing emails at any time by using the “unsubscribe” link included in communications.

Children’s Privacy

Our websites and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our websites may contain links to external websites or services not operated by us. We are not responsible for the privacy practices or content of third-party websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Continued use of our website after changes are posted constitutes acceptance of the updated Policy.

If you have questions about this Privacy Policy or our data practices, please contact us at: marketing@vivie.org.